We are looking for a qualified Sales account manager to join our team in Riyadh, Saudi Arabia.
You will be responsible for generating new sales using existing and potential customer networks, and developing positive relationships and handling customers’ needs.
As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Ultimately, you’ll represent our company with new clients. You should be able to grow our business by building successful, long-term client relationships.
Responsibilities
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Requirements and Skills
- Proven work experience as a sales account manager or sales account executive roles in Riyadh specifically
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and Google Suite or Microsoft Office
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
Bonus Qualifications
- BSc degree in Business Administration, Computer Science, or a relevant field.
- Experience working at a technology company or consulting firm.
- Strong understanding of the software development process.